If you've already loaded the Help Desk and need to submit a ticket, you first need to login.
1. From the Help Desk homepage, click the Sign In button in the upper-right corner
2. If you're not already logged into district email, you'll be brought to the Google login page where you'll enter your district email address and password to login
If you were already signed in to district email, then you should select your account from the account selector screen
3. Once signed in, the Sign In button in the upper-right corner will be replaced by your account dropdown menu
Once signed, you can submit a ticket! See the write up on that here.