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Community Consolidated School District 181

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  • Help Desk Basics

  • Staff Resources

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Help Desk Basics

Getting Started

  • Accessing The Help Desk
  • Logging In - Web Method
  • Logging In - Email Method

Using The Help Desk

  • Submitting A Ticket
  • Updating/Replying To Tickets
  • View Your Ticket History

Staff Resources

How-Tos: Everyone

  • Adjust Browser Camera & Microphone permissions
  • Chromebooks: Checking for & Applying Updates
  • Chromebooks: Powerwashing
  • Disable Popup Blocker on iOS
  • How to Access Shared Drives (Formerly Team Drives)
  • How to Sign Into Adobe Spark
See all 23 articles

1:1 Resources

  • [All] Securly Web Filter
  • [Chrome] Enable Flash on Chromebooks
  • [Chrome] Type Spanish Accents on Chromebooks
  • [iPad] Enrollment Issues
  • [iPad] Enrollment Process
  • [iPad] All About Apple IDs
See all 9 articles

Best Practices

  • Keeping Your iPad Up-To-Date
  • Apple TV Airplay Mirroring
  • Data Backup - iPads/iOS Devices

Test Administration

  • Student MAP Testing

Archive

Archived

  • Downloading and Installing Adobe Apps At Home
  • Configure Google Backup and Sync
  • [MacBook Air] Device Collection
  • Install Read&Write For Google Chrome
  • Sign Into Canvas iOS App

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