Getting Started

• Accessing The Help Desk
• Logging In - Web Method
• Logging In - Email Method

Using The Help Desk

• Submitting A Ticket
• Updating/Replying To Tickets
• View Your Ticket History

1:1 Resources

• Start-Of-Year - Enrollment Issues
• Start-Of-Year - Enrollment Process
• All About Apple IDs
• Locating Missing iPads
• Resetting Apple ID Passwords
• End-Of-Year: Device Collection

Best Practices

• Apple TV Airplay Mirroring
• Data Backup - iPads/iOS Devices

FAQ's

• How to scan to email on D181 copiers
• How Do I Print In Color?
• How Can I Avoid Getting Print Errors With PDFs?
• How Do I Get Added To An Email Group?
• What Email Groups Am I In?
• What Are Phishing Emails And How Do I Spot Them?

How-Tos: Staff & Students

• How to Sign Into Canvas iOS App
• Print From An iPad/iPhone
• Recover iCloud Documents
• Restore iPad Data
• Set Up District Email On An iPhone/iPad (In Mail.app)

Bulletins/Notifications

• Login Trouble