Getting Started

• Accessing The Help Desk
• Logging In - Web Method
• Logging In - Email Method

Using The Help Desk

• Submitting A Ticket
• Updating/Replying To Tickets
• View Your Ticket History

How-Tos: Everyone

• Adjust Browser Camera & Microphone permissions
• Chromebooks: Checking for & Applying Updates
• Chromebooks: Powerwashing
• Disable Popup Blocker on iOS
• How to Access Shared Drives (Formerly Team Drives)
• How to Sign Into Adobe Spark

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1:1 Resources

• [All] Securly Web Filter
• [Chrome] Enable Flash on Chromebooks
• [Chrome] Type Spanish Accents on Chromebooks
• [iPad] Enrollment Issues
• [iPad] Enrollment Process
• [iPad] All About Apple IDs

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Best Practices

• Keeping Your iPad Up-To-Date
• Apple TV Airplay Mirroring
• Data Backup - iPads/iOS Devices

Test Administration

• Student MAP Testing

Archived

• Downloading and Installing Adobe Apps At Home
• Configure Google Backup and Sync
• [MacBook Air] Device Collection
• Install Read&Write For Google Chrome
• Sign Into Canvas iOS App