Getting Started

• Accessing The Help Desk
• Logging In - Web Method
• Logging In - Email Method

Using The Help Desk

• Submitting A Ticket
• Updating/Replying To Tickets
• View Your Ticket History

1:1 Resources

• [MacBook Air/Chromebook] Device Collection
• [All] Securly Web Filter
• [Chrome] Enable Flash on Chromebooks
• [Chrome] Type Spanish Accents on Chromebooks
• [iPad] Enrollment Issues
• [iPad] Enrollment Process

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Best Practices

• Apple TV Airplay Mirroring
• Data Backup - iPads/iOS Devices

FAQ's

• I Can't Select Two-Sided Printing, What Do I Do?
• Incompatible iOS 11 Apps - What To Do Next?
• Technology Department Go-To List
• How Do I Delete Printers From My List?
• How Do I Print In Color?
• How Can I Avoid Getting Print Errors With PDFs?

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How-Tos: Everyone

• Disable Popup Blocker on iOS
• How to Access Team Drives
• How-To: Adjust Browser Camera & Microphone permissions
• Install Chrome Apps & Extensions
• Install Learning Ally Link for Google Chrome
• Install Read&Write For Google Chrome

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Inventory

• Overview
• Access/Logging In
• Changing/Updating Login Password
• Searching For An Asset
• Adding An Asset
• Adding Inventory Users

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Bulletins/Notifications

• Login Trouble